As Artificial Intelligence (AI) technology matures, it is being increasingly incorporated into applications, chat bots, and virtual assistants. AI platforms like Salesforce and Microsoft, with their generous development budgets, are leveraging these capabilities to bring new functionality directly into their products. Meanwhile, user interface (UI) and user experience (UX) improvements such as quick access tiles, fly-in panels, color, and drag and drop workflows have provided significant edge to vendors and kept their products current. With AI and UX/UI teams working hand-in-hand, the possibilities for product development in the 2023 period are nothing short of remarkable.