Are you looking for ways to optimize the performance of your contingent workforce program? Many organizations have implemented Supplier Performance Scorecards to strengthen the performance of their providers and optimize their contingent workforce programs.

SIA’s Certified Contingent Workforce Professional (CCWP) and CCWP Statement of Work (SOW) Management certification courses provide best practice examples for setting up a Supplier Performance Scorecard for your contingent workforce program. This report outlines the steps you should consider when building a scorecard.

Supplier Performance Scorecards can be used to monitor the performance of any of the vendors listed below:

-Staff Augmentation Providers
-Statement of Work (SOW) Providers
-Managed Service Providers (MSPs)
-Vendor Management Systems (VMSs)
-Compliance Providers (i.e., Independent Contractor, Background Check)
-Third Party Technology Platforms (i.e., Direct Sourcing, Business Intelligence, Skills Testing)

The process of building a Supplier Performance Scorecard involves the following steps:

Step 1: Establish Scorecard Objectives
What do you expect your performance management system to accomplish? Establishing the objectives of the scorecard